Ensuring a seamless travel experience – every time!
Updated: February 24th, 2022
As travel requirements continue to change, Skyservice is here to ensure that your travel experience is seamless, safe and stress free. Our travel coordinators are well-versed in all global entry and arrival requirements, allowing them to advise and assist you in getting to your destination with ease.
COVID-19 TRAVEL UPDATE
VISTING OUR FACILITIES
Safety and service excellence guide our approach to how we treat our customers and employees. It has been the cornerstone to how we approach COVID-19. While visiting our facilities:
We request each individual to wear a face covering/face mask, and observe social distancing requirements.
Skyservice PPE kits are available to customers for travel purposes. The PPE kit includes safety masks, gloves, sanitizer packets and disposable bag to safe disposal.
Feel confident that all Skyservice employees are fully vaccinated and while onsite, each is required to wear a face covering/face mask, and observe social distancing requirements.
Our facilities follow the Safety 1st Clean™ standard. Designed by the National Air Transportation Association (NATA) Safety Committee, this accreditation ensures best-in-class measures are upheld on facility cleaning, disinfecting, and operations.
Hand sanitation stations are situated throughout our facilities.
PREPARING FOR TRAVEL
Requirements for travel continue to change. Here’s a current look at what’s needed today. If you have any questions or need more information on the requirements, please contact Skyservice.
1) DEPARTURE REQUIREMENTS FROM CANADA
All individuals departing from a Canadian airport to any destination are required to show proof of being fully vaccinated or providing a valid temporary exemption request along with a proof of a valid negative PCR COVID-19 test taken within 72-hours prior to departure. These requirements are in effect for all air travelers 12 years and four months of age and older.
The following vaccines are approved in Canada:
Janssen/Johnson & Johnson.
2) PRE-FLIGHT SCREENING & ON-BOARD REQUIREMENTS
Pre-flight screening remain in effect. All customers experiencing COVID-19 symptoms, regardless of destination, will be unable to board an aircraft. Masks are requested to be worn in cabin when social distancing is unavailable.
3) INTERNATIONAL & TRANSBORDER FLIGHTS
The Canadian border is open to all American citizens and International individuals, who qualify as fully vaccinated. Proof of vaccination is required.
4) ENTERING CANADA BY AIR
Canadian and International travelers entering Canada must be fully vaccinated*. Pre-arrival COVID-19 testing is required. As of Feb 28, 2022, Antigen tests will also be accepted for fully vaccinated travelers provided they are completed one calendar day prior departure, and show a negative result. Molecular testing continues to be accepted and must be completed less than 72 hours prior to departure, or in situations where a prior antigen test prevented travel due to a positive result. A molecular test is also required for any individual who has tested positive for COVID-19 in the past 10-180 days.
*These requirements are in effect for all air travelers 12 years and four months of age and older.
More information on Canadian entry requirements are here.
5) CONTINUATION OF ARRIVE CAN FORM SUBMISSION PRIOR TO ENTRY
All travelers entering Canada are required to complete and submit an ArriveCAN (free mobile app or website) form.
6) RANDOM TESTING
All travelers entering Canada may be selected for a random COVID-19 test. Tested travelers are not required to be quarantined prior to receiving test results. Should an individual under 12 be selected, they will be asked to provide a negative COVID-19 test result prior to returning to school. Rapid tests will be accepted in this situation.
1) AIRCRAFT MAINTENANCE
Requests for AOG maintenance is available across Canada and on a case-by-case basis to Trans Border and International locations.
Installation for Aviation Clean Air Solutions is available at each of our Maintenance, Repair and Overhaul locations. This patented solution neutralizes pathogens in the air and on surfaces throughout the cabin and for the duration of a flight. Learn More.
All aircraft will need to be disinfected prior to work being performed.
Health assessments on passengers will be conducted by your flight crew.
Crew changes may occur, as we provide our Pilots the choice to work on cross-border and International flights during this time.
Flight crews shall always wear proper PPE equipment, including face masks/coverings while onboard and assisting passengers.
3) ONSITE SERVICE & COVID SAFETY PRECAUTIONS
Our staff have been properly trained on best practices to prevent the virus from spreading.
Facial coverings/masks are mandatory inside any of our facilities, and when assisting customer outside.